Our Pricing Policy

We put great efforts to provide all our goods listed online at a reasonable price to our customers. While we sell a wide variety of products in our online store it takes a great commitment, effort and cost to deliver your order to your doorstep in pristine condition. These additional measures comes at a cost with packaging, specialist packaging for frozen & chilled foods and fastest delivery to your doorstep. We have to consider all of these costs and other operational costs of our platform and services to you when we decide the price for each and every product we offer online.

Price Marked Offers:

We are unable to offer the Price Marked products at the marked price due to the additional costs involved as above. Therefore, customers are requested to understand this condition when they order from our online store. Please refer to our Terms of Service for further details.

Marked Prices on Frozen and Chilled Food:

We appreciate that some of the frozen and chilled food items come with prices marked packaging. These marked prices are meant for our High Street shop in London. When frozen and chilled food items are sold for delivery, we have to add specialist packing materials, ice packs and fast delivery to get them to you as fast as we can. While these special packaging could keep the frozen food in frozen condition we expect them to be delivered to you using the fastest option. These packaging materials costs us up to 75% of the product price due to the nature and high costs of the frozen food packaging. Therefore, we do not offer the marked prices or offers in our online shop as it is not financially viable.