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Yes, we host our website with one of the leading platform service provider who takes care of the security of our website all day round.

All communications are protected with a 256-bit SSL security encryption.

No, we do not require our customers to create an account or register with us to shop.

However, we recommend all our customers to create an account and to subscribe to our newsletter so you will receive our promotions and special offers when they are available.

Also, you will need an account with us if you wish to join our rewards program, Super Points.

We accept all major Credit & Debit Cards, Apple Pay, Google Pay, PayPal and Shop Pay as our payment methods.

You can pay faster with Apple Pay, Google Pay, PayPal and Shop Pay with your pre-registered payment options with these payment services. If you use any of these methods your delivery address may be pre-populated with the address you registered with your selected payment option. Therefore, make sure to double check your delivery address.

You can enter your delivery address during the checkout process. If you used any of the faster payment options, we may receive your delivery address from those payment providers, so make sure to double check the delivery address before completing your order placement.

We can only deliver to the 'Delivery Address' you provided during order placement and we cannot deliver to a different address other than what's given in the order after placing the order. If you need to change your delivery address after placing the order the customer will need to contact us within 1 hour from placing the order. Once we processed your order and dispatched, we cannot change the delivery address from our end.

Some of our courier partners are offering changes to the delivery location and this may be available to you depends on the delivery courier we selected. You will need to arrange with the courier if you need to change the delivery after your order handed over to the courier.

If you need to change the delivery address after placing the order but before booking your delivery (normally within 1 hour from placing your order), we may need to cancel the order and request you to place a new order with the new delivery address. We required to follow these steps to protect our customers. We will refund your first order in full provided your order had not been fulfilled.

If we are in a position to change your delivery address, we will need to verify the order and your payment details before we could do so.

Our delivery charges are calculated based on the order content, order value and the delivery address.

Delivery fee is based on the order total, delivery address and order weight.

Standard U.K. Delivery fees are as follows.

Orders of up to 25kg weight are charged;

Order total:

Under £50, delivery fee £5.99

Between £50 and £75, delivery fee £2.99

Over £75, Free delivery.

Delivery rate for Scottish Highlands, Islands and other British Isles and European destinations are prompted to you when you proceed to the Delivery option during the checkout but before you pay for your order. You will know what you pay for delivery before the order is placed.

We are delivering to all UK postcodes including Scottish Highlands, Islands, Channel Islands, Isle of Man and other British Isles.

All England, Wales and Central Scotland are within our Next Day Delivery zone, so you will receive your order delivery on the next day from dispatch. We have a 3 - 5 business day delivery window but most orders are processed earlier than that.

Please visit the Delivery Charges page for more detailed information.